How should we balance the interests of incumbents with newcomers? Should the state interfere in the norms of subcultures to assert the rights of individuals? What kind of patriotism builds stronger societies? Yascha Mounk’s “The Great Experiment” tackles all of (...)

Jacques Sauvagnargues is building Link My Ride – connecting cyclists across the world. Yesterday we sat down together (seats not saddles) to discuss how he is using mobile tech to build a high performing community. But like most cyclists, we (...)

The chances are that what you are doing is boring, complex or taboo. Not boring to you of course, or even to your colleagues. But really boring to 95% of the population. That’s a shame because 95% of the population (...)

Loneliness is worse for your health than smoking 15 cigarettes every day. Men’s social networks shrink faster than women’s. Just two of the revelations from the Max Dickins’ excellent Billy No-Mates – How I Realised Men Have a Friendship Problem. (...)

One of the limitations of CRM systems is that they locate your organisation at the centre of a network – a hub with a lot of spokes. But have you tried mapping the organisations around you that you are NOT (...)

I first met Andy Lopata while I was on a fintech panel. He asked a question from the floor, and I realised I was the only member of the panel who didn’t know him. Later, he helped me build a (...)

Have you ever seen an organisation that is overwhelmed because its senior leadership need to sign off every decision? This is a common growth issue, and its less well-known side-effect is loss of influence. As organisations grow, their ability to (...)

The structure of your network reliably predicts the results of your sales activity, and how much you will be paid. Research by Ronald S Burt in his excellent book Brokerage and Closure: An Introduction to Social Capital shows that the (...)

Albert Einstein said; “If you can’t explain it, you don’t understand it well enough.” Put another way, we need to “Keep it Simple Stupid” if we want to communicate effectively. This is where so many set out to fail. But (...)